Design, code and modify using e-Commerce platform by translating the UI/UX design into usable e-Commerce solutions that will meet customers’ requirements thus improving employee and Bupa members experience mainly in the online businesses.
e-Commerce Solutions Design
- Collaborate closely with internal stakeholders to undertand clearly the business requirements.
- Work with key stakeholders to understand technical requirements to be developed for a global, scalable ecommerce platform
- Develop clear and accurate Technical Design Documents (TDD) to define clearly and in detail the e-Commerce platform technical design using the best architecture principles being followed by Bupa
- Comply with the program standards, processes and technical standards defined for the project and Cyber Security protocols
- Collaborate with the Senior Manager and team members in sprint planning, review and retrospective
- Recommend changes to improve the reliability, scalability, maintainability, security and performance of developed systems to deliver customer focused services
e-Commerce Development Activities
- Design, develop, test and deploy e-Commerce applications
- Ensure active involvement in Change Advisory Board (CAB) to clarify development work done
- Provide detailed TDD, change script, risk assestment and implementation plan for production deployment
- Integrate data from various back-end web services and databases using SOAP and REST APIs
- Deploy applications User Acceptance Testing (UAT) environment for user testing and quality review
- Follows Bupa’s application naming convention policy and Do’s and Don’ts checklist.
- Implement responsive and reactive design to provide highest possible customer experience
- Work closely and effectively with the Senior Manager and team members to meet the project milestones and business requirements as per BRD
- Develop flexible and maintainable web services and APIs that will consume by mobile, e-Commerce site and other external applications.
- Branching and merging code done by team member using TFS
e-Commerce Application Support
- Support in the testing of applications either in User Acceptance Testing (UAT) or Pre-production environment including the required penetration testing to ensure arising issues are timely and properly resolved
- Analyse errors, monitoring and performance logs using Microsoft analytic tools to troubleshoot, identify and fix e-Commerce platform performance issues
- Participate in design, promote and support in an agile way of working within the team
- Timely preparation and reporting of progress status updates to the Senior Manager
- Participate actively in the Change Request process which includes performing impact assessment, testing, implementation plan and code review report
- Performs continued enhancements to meet the Bupa’s business requirements
- Assist in the installation of patches and periodical upgrades to ensure up-to-date solutions
e-Commerce Innovative Solutions
- Constantly keeping up to date with latest technological innovations and solutions through acquiring certifications and participating to community forums
- Engage in code reviews with team to review, analyze, improve and teach coding skills
- Continuously learn and keep up to date with emerging technologies and trends to evaluate impact to business
- Propose digital innovative solutions which will improve the customer experience, optimize processes through automation, manage medical costs effectively and contribute growth in the business.
- Demonstrate an interest in learning new technologies that will contribute in achieving Bupa digital strategies
e-Commerce Proactive Management & Analytics
- Using Microsoft monitoring and analytic tools to conduct a comprehensive auditing and monitoring for proactive management of application performance
- Analyse errors and performance logs using analytic tools to help teams proactively and efficiently prevent any issue that might arise in the future
- Investigate server response times by logging and reporting things such as slow queries, integration responsiveness, or custom code invocation time.
